Being in the Mix: Working With, Managing and Serving Multiple Generations
With 85 million baby boomers, 50 million Gen Xers and 76 million Gen Y’s making up our workforce, the workplace can be a complex web of challenges and opportunities.
Each generation has its own personality, work ethic, style and expectations. How do we work best in this type of environment, if managing staff what motivates each generation and what about our users how does their generation effect what they expect from us and how do we serve them best. Join us for this two part webinar where you can learn about and discuss these topics.
Topics covered:
- Characteristics for each generation.
- Motivation techniques.
- Internal relations.
- Customer service.
Instructor(s):
Evelyn Butrico
| 12/01, 12/05, 2008 | 1-2:30 p.m. | Two-Day Webinar |
Cost:
| Nylink Members | ||
|---|---|---|
| Premium | $35 | |
| Standard | $50 | |
| Basic | $65 | |
| Individual [ What is Individual membership? 1 ] | $80 | |
| NEE Participants | $50 | |
| Affiliate cost: | $100 | |
| Request this Class What is this? | ||
| Nylink Premium and Standard members: | $472.50 | |
| Nylink Basic members: | $630 | |
| Affiliate: | $787.50 | |
| 1 Individual membership is an annual membership option for individuals not already associated with a Nylink member library. More information on this and all membership levels can be found on the Nylink Membership page. | ||